Welcome to Shaakya : 10 Years of experience!

shaakya

Terms and Conditions

1. Disclaimer: The information provided on this website is designed to support the relationship between a patient/site visitor and Dr. S Kiran. The website developers and Dr. S Kiran take no responsibility whatsoever of the consequences experienced by the patients in case the patient takes self medication by using the information provided on this website.

We are committed to provide you best possible treatment. However, please note that we do not claim to cure each and every case, nor do we guarantee any magical cure. The homeopathic medicines are essentially free from side effects. Our treatment offered online is from our clinic in India. We have medical license to practice in India. We do not suggest to replace or substitute the conventional treatment. Our clinic takes no responsibility for any presumed complications. It is considered that the user has read and agreed to this disclaimer when one uses the literature on this website and the online treatment option.

2. Refund policy : Our refund policy is classified under two cases (A) Before medicine dispatch (B) After medicine dispatch. More details are provided below.

2.1 Canceling the order before medicine dispatch :-

If you cancel your order for treatment soon after placing the order for Treatment or before we process the disease details you to send us in the patient case form, cancellation charges of 15% will be deducted.

2.2 Canceling the order after medicine dispatch :-

If you cancel your order for treatment after we have dispatched the medicines, but before you have opened the medicines shipped to you, cancellation charges of 15%, shipment charges and admin charges will be deducted. For this, we will ask the courier partner to return the shipment or if the shipment reaches you, you need to return the shipment without opening the package.

If you have opened the package, cancellation charges of 50%, shipment charges and admin charges will be deducted.

Beyond 20 days of receiving the shipment no refund will be entertained.

3. Privacy policy : We need certain information from patients/website visitors to understand about your requirements, your disease, provide you assistance and treatment and relevant service. We safeguard the information shared with us as per the established security standards and confidentiality norms. We will not sell, rent or share personally identifiable information about you to any third party unless we have previously informed you and have received your authorization, or if it is required by law. The disease-related information may be used for the statistical purpose, testimonials and case studies without revealing the names, photos or any such Personal identifiable information. Further, you may elect to share your personal experiences with other people by sending us a mail, or giving us consent or giving us approval through the mail. If you do not wish to receive certain communications from us, you may decline the service by informing us that you no longer wish to receive such communications. You may also make a request that your information is removed from our database. We will comply with all such requests unless such communications are necessary for the administration of your account, required by law, or necessary to protect our rights.

4. Shipment policy : We use third party service to courier medicines to the customers. So all shipping terms and conditions the courier company will be applicable on us as well as the customer. In addition to this, the customer must provide correct and complete shipment address to us. We will provide courier tracking number to the customer and customer should track his/her shipment. We take no responsibility if medicine is returned to us because of wrong or incomplete address or unavailability of the customer to receive the courier. In such cases, if customer wants us to again courier him/her the medicines, it will be charged extra. Also, if a courier is returned to us, we will send you an email and if we don’t receive any reply from you within next 21 days, then the order will be cancelled and your order amount will be refunded after deducting applicable charges.

5. Applicable Law and Jurisdiction : In case of any dispute, the applicable law and jurisdiction are to be interpreted in accordance with the laws of India only. The patient/site visitor agrees that in the event of any dispute, whether while taking treatment or otherwise, he/she will submit to the jurisdiction of the courts located at Jaunpur (Uttar Pradesh, India) for the resolution of all such disputes.